I have just read another guide on this, and thought I would also share my experience.
Basically, ALWAYS send items using recorded delivery and KEEP THE RECEIPTS for six weeks regardless, never offer any other form of postage if the buyer pays via paypal, if you use first class postage you are not covered at all.
The other guy was lucky, the buyer was genuine, unfortunately I was not so lucky!
The buyer brought a pair of football boots from me for around 45. I sent the boots first class recorded
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